Connectivity evidence
Ask for a relevant connection test.
Request the date and local time of the test, the exact room or desk, whether it used Wi-Fi or a wired connection, and the download, upload and latency results. Ask whether the test device was beside the router or at the intended working position. A screenshot without that context cannot tell you what your own call will experience. Repeat a normal video call and an appropriate file transfer after arrival, using your actual applications.





